alert-circle An exclamation point inside of a circle. alert-triangle An exclamation point inside of a triangle shape. arrow-down-left An arrow pointing down and to the left. arrow-down-right An arrow pointing down and to the right. arrow-down An arrow pointing down. arrow-left An arrow pointing left. arrow-right-thick A thick arrow pointing right arrow-right An arrow pointing right. arrow-up-left An arrow pointing up and to the left. arrow-up-right-thick A thick arrow pointing up and to the right arrow-up-right An arrow pointing up and to the right. arrow-up-thick A thick arrow pointing up arrow-up An arrow pointing up. award A award bell A bell. calendar A calendar icon. camera-off A camera that is deactivated. camera A camera. check-circle A checkmark in a circle. checkmark A checkmark. chevron-down A chevron arrow pointing down. chevron-up A chevron arrow pointing up. chevron A chevron arrow pointing down. chevron A chevron arrow pointing down. chrome Chrome browser logo. close-circle An x in a circle. close A x shape. door A car door. edge Edge browser logo. ellipses An ellipses shape. engine A car engine. envelope A closed envelope. explorer Internet explorer logo. eye-off An eye that is deactivated. eye An eye. facebook Facebook logo. file-text A piece of paper with lines on it. file A blank piece of paper. firefox Firefox browser logo icon-flame A flame. fwd A car drivetrain. gear A gear with multiple teeth. grid A 2x2 grid. heart An empty heart. height-width Arrows indicating height and width measurement. home A home icon. info THe letter i in a circle. instagram Instagram logo. link A chain link. linkedin Linkedin logo. map-marker A map marker pin. maximize Four corners containing a plus sign. menu Three lines signifying a menu. message-circle A speech bubble. minus A minus dash. mpg A car dashboard gauge. opera Opera browser logo. pause A pause symbol. pencil A pencil. phone A phone handset. pinteest-disc Pinterest logo in a disc. pinterest Pinterest logo. play A play button. plus A plus symbol. safari Safari browser logo. search A magnifying glass. seat A car seat. shield A shield sliders A group of control sliders. square A square with rounded corners star A star. tag A shopping tag. thumbs-down A hand with the thumb pointing down. thumbs-up A hand with the thumb pointing up. trash A trash can. trophy A trophy. truck A truck icon. twitter Twitter logo. user-circle An outline of a person in a circle. user An outline of a person. video A video camera. youtube Youtube logo. zoom-in A magnifying glass with a plus in the center
Spark logo Spark Design System
Accessibility

Clear content

Content should be written as clearly and simply as possible.

Back to the a11y checklist

Why it matters

Users with disabilities that make it difficult to decode words and sentences are likely to have trouble reading and understanding complex text. We want to ensure that the text of our web pages is not difficult to read. Also, keep in mind that screen readers don’t read typographic symbols well. When writing any copy, we refer to Cars.com content strategy principles and aim for:

  • Clear, consistent and useful copy.
  • Using section headings to organize content.
  • Using consistent vocabulary for labeling elements throughout the experience.
  • Avoiding abbreviations, jargons and idioms.
  • Avoiding dashes. Instead of writing 1-3, write 1 to 3 as screen readers have trouble reading typographic symbols.
  • Using list formatting as appropriate.
  • Expanding acronyms on first use. For example, Vehicle Identification Number (VIN).

WCAG 2.0 reference: 3.1.5 Reading Level, 3.1.3 Unusual Words, 3.1.4 Abbreviations

Example

Making content readable and understandable

Example of Making content readable and understandable

How to check for this

  1. Measure the readability of the text with an app editor such as http://www.hemingwayapp.com/ Automated
  2. Check for any jargon, abbreviations, typographic symbols. Manual

Collaborators

If you see written material that deviates from our content strategy principles, reach out to the content author.

Resources